Taking care of your Watch
Due to the unique construction of your WILBUR watch, it is highly recommended that you take your watch to a certified watchmaker or repair shop for installation of new straps or to make any adjustments. Damage due to alterations or incorrect adjustments will void the warranty.View Certified Retailers
Cleaning the watch will keep it beautiful, in proper working order, and will prevent damage to the finishes and coatings for many years. Ensure the crown is in the "closed" position before wiping your watch with a microfiber or soft cloth to remove any dust and/or debris before cleaning.
Clean your watch with a mild soap and warm water mixture applied with a soft toothbrush to remove all microparticles, dirt or debris from your watchcase. Finally, wipe with warm water on a soft cloth and dry with a soft cloth.
Rubber straps may be cleaned using the same method. In addition, the application of a rubber treatment will allow your strap to remain soft and extend its life.
Ballistic Nylon and leather straps may be damaged by soap or water. Use a soft and lightly-damp cloth to clean your non-rubber strap and let dry before wearing.
When storing your watch, keep it in a cool, dry place. High heat, high humidity and extreme cold may damage the watch.
Your watch movement is a finely tuned mechanical machine. As such, it is important to wind the watch periodically if not worn often. Make sure to rotate the rotor several times after not wearing the watch for an extended period of time. This will allow the watch to self-lubricate and for the gears to cycle freely.
Periodic visual inspection to ensure screws and parts or accessories are securely fastened is also recommeneded. If further investigation or adjustment is assumed warranted, it is recommended the watch is taken to a WILBUR certified retailer, watch servicer or watchmaker for further review and adjustment(s), if necessary.
Do not submerge your watch in water or liquid of any kind. Our watches are water resistant, not waterproof, so they are not meant for diving or similar activities.
As always, if you have any questions or concerns regarding the maintenance or operation of your watch, we are always here to help.