Caring for your watch
Due to the unique construction of your WILBUR watch, normal wear my produce loose screws on the strap and strap buckle. These screws may be tightened using a standard watch-makers 1/16” hex screwdriver or basic hex/allen wrench. Be careful not to strip over-tighten or scratch the screws or case when tightening. Do not adjust any screws other than strap screws. It is highly recommended that you take your watch to a certified watch watchmaker / repair shop for installation of new straps and to adjust any screws.
Cleaning the watch will keep it beautiful and in working order and will prevent damage to the finishes and coatings for many years. Use a microfiber or soft cloth to clean off debris before washing your watch. Make sure your crown is in the closed position before washing.
A mild soap and warm water mixture applied with a soft toothbrush will remove all dirt and debris from your watchcase. Rinse with warm water and dry with a soft cloth.
Rubber straps may be cleaned in the same way. In addition, the application of a rubber treatment will allow your strap to remain soft and free of cracks.
Ballistic Nylon and leather straps may be damaged by use of soap or too much water. Use a soft and lightly-damp cloth to clean your non-rubber strap and let dry before continued wear.
If your watch is exposed to salt water, rinse with fresh water immediately in order to preserve finishes and integrity of the seals.
Do not submerge your watch in any liquid for extended periods of time. Our watches are water resistant up to 100 meters. But, they are not diving watches and are not intended for such activity.
When storing your watch, keep it in a cool, dry place. High heat, high humidity and extreme cold may damage the watch.
Your watch movement is a finely tuned mechanical machine. As such, it is important to wind the watch periodically if not worn often. Make sure to rotate the rotor several times after not wearing the watch for an extended period of time. This will allow the watch to self-lubricate and for the gears to cycle freely.
As always, if you have any questions or concerns regarding the maintenance or operation of your watch, we are always here to help.